Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A Bell

A Bell

April 9, 2025

1  out of  5
rating by A Bell
"You decided it would be a good idea to email the customer. You’ve now made the impact worst my emailing about the review and insulting me, John. Mary’s a liar. I never spoke with anyone. My issue is after the request no one follow up with me. If I OK Service, give you mileage, I expect someone to text me back. Informing me that starting whatever day this will be what your coverage is and this is what it’s gonna cover. That never transpired. You’re completely and absolutely wrong John to now accuse the customer of lying. There are plenty of things your company and you guys did before I didn’t like, but that was procedure. Someone not doing their job is a problem and you not taking ownership of when the ball was dropped is problem. (the following paragraph was the original review.) James this is so unprofessional. Why do I receive lack of service. No one called me or texted me to inform me that they changed the policy. I found out from an email. No one went over any information. I don’t know how this is legal. I never solidified anything."
We responded:
"Hi Andrea, I'm not sure why you left us a 1-Star review. I was looking at your account notes and see that you spoke to Mary in our office on Monday, March 31, 2025 and authorized changes to your policy. If we missed something, or got something wrong, we'd be more than happy to correct it and clear up any misundertandings. I also see in our notes that we tried calling you several times, but you haven't answered our calls. Since we can't seem to get ahold of you by phone, can you please call our office on Monday so that we can get this straightened out? Thanks! "
Profile photo of Jose Hernandez

Jose Hernandez

April 4, 2025

5  out of  5
rating by Jose Hernandez
"Gabriela cardenas . muy profesional exelente servicio recomendo . muy amables"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Mateusz Wielbut

Mateusz Wielbut

March 1, 2025

5  out of  5
rating by Mateusz Wielbut
"It was a pleasure to work with Jacob at James Grossi. He carefully reviewed all my existing policies and helped me find a much better price with improved coverage by switching over. Thank you!"
Profile photo of Sergio Rojas

Sergio Rojas

February 20, 2025

5  out of  5
rating by Sergio Rojas
"Gracias por explicarme y aclararme muchas cosas muy atenta y profesional en su trabajo recomiendo mucho a mírela"
We responded:
"Thank you for the 5-star review, Sergio! We’re happy to assist you with your insurance needs and appreciate your business! – James "
Profile photo of Lourdes Balbuca

Lourdes Balbuca

February 12, 2025

5  out of  5
rating by Lourdes Balbuca
"Excelente atención ...gracias a Gabriela Cárdenas quien supo ayudarme con su buena asesoría muy recomendable"
Profile photo of janet ripolone

janet ripolone

February 11, 2025

5  out of  5
rating by janet ripolone
"Jacob has been wonderful. I recommend this company."
Profile photo of JIMMY BRAVO

JIMMY BRAVO

February 8, 2025

5  out of  5
rating by JIMMY BRAVO
"Me parece que tienen un excelente personal y en especial el señor que me atendio supo explicarme todas las inquietudes que yo nesecitaba saber muchas gracias"
Profile photo of Jammye Calderon

Jammye Calderon

February 4, 2025

5  out of  5
rating by Jammye Calderon
"I have a very pleasant experience with Jacob at State Farm. He explained everything I needed to know and was very helpful throughout the entire process. I would definitely recommend this place to friends and family."
Profile photo of donald martinez

donald martinez

January 31, 2025

5  out of  5
rating by donald martinez
"Marelin fue la Persona que me brindó toda la información sobre las pólizas de seguro y sus beneficios es una persona muy profesional está muy preparada para tratar con las personas e quedado satisfecho con su ayuda gracias a Dios por poner buenas personas en el camino 👏👏"
We responded:
"¡Gracias Donald por la reseña de cinco estrellas! Nos alegra que haya tenido una experiencia fantástica con Marelin y nuestro equipo de State Farm. ¡No dude en llamar o visitar nuestra oficina en cualquier momento! – James "
Profile photo of SC anonimo.official

SC anonimo.official

January 30, 2025

5  out of  5
rating by SC anonimo.official
"Me sentí muy vien gracias por su paciencia al explicar y resolver las dudas"
Profile photo of Dave Thompson

Dave Thompson

January 30, 2025

5  out of  5
rating by Dave Thompson
"Always quick to respond efficient and knowledgeable. Miss Mary is a pleasure to work with."
Profile photo of Carol Gradwell

Carol Gradwell

January 23, 2025

5  out of  5
rating by Carol Gradwell
"Hey Paul helped me out so much! Was wonderful to talk to!!"
Profile photo of wilmer pillco

wilmer pillco

January 22, 2025

5  out of  5
rating by wilmer pillco
"Tuve una buena atención por parte de mi asistente Gaby"
Profile photo of Alfredo Ramirez

Alfredo Ramirez

January 20, 2025

5  out of  5
rating by Alfredo Ramirez
"Gracias Gaby por ayudarme hoy con el seguro de mi carro"
Profile photo of Amy Rivadeneira

Amy Rivadeneira

January 16, 2025

5  out of  5
rating by Amy Rivadeneira
"Gracias Gaby por ayudarme con mi carro muy feliz con la atención"
Profile photo of Juan Ramos

Juan Ramos

January 16, 2025

5  out of  5
rating by Juan Ramos
"Gracias Gabby, por ayudarme a cambiar mi seguro."
Profile photo of Priscilla bravo navarro

Priscilla bravo navarro

January 14, 2025

5  out of  5
rating by Priscilla bravo navarro
"Gracias Gaby y Marelein por su ayuda y rapidez en el proceso de mi seguro"
Profile photo of Luising Martinez

Luising Martinez

January 14, 2025

5  out of  5
rating by Luising Martinez
"Gracias por atención señorita Gaby"
Profile photo of Emily Lupercio

Emily Lupercio

January 10, 2025

5  out of  5
rating by Emily Lupercio
"Great service from Gabi !"
Profile photo of Eleanor Donnelly

Eleanor Donnelly

January 9, 2025

5  out of  5
rating by Eleanor Donnelly
"Great experience!"
Profile photo of Jennifer Ordonez

Jennifer Ordonez

January 8, 2025

5  out of  5
rating by Jennifer Ordonez
"Gracias Gaby por ayudar a mi tía abrir su póliza"
Profile photo of Mustapha Jabbie

Mustapha Jabbie

December 27, 2024

5  out of  5
rating by Mustapha Jabbie
"Very helpful"
Profile photo of Johanna Sanchez

Johanna Sanchez

December 19, 2024

5  out of  5
rating by Johanna Sanchez
"Gaby Muchas gracias por su ayuda estoy muy satisfecha por el servicio que me ofreció"
We responded:
"¡Gracias por sus amables palabras, Johanna! Nos alegra mucho saber que está satisfecha con el servicio que le brindó Gaby. Siempre estamos aquí para asistirle y realmente apreciamos su apoyo. - James"
Profile photo of A Beck

A Beck

December 11, 2024

5  out of  5
rating by A Beck
"Quick and easy changing my policy over, Jacob worked with me with all of my questions to get my auto insurance changed over in no time, and helped me save a good amount of money compared to my previous insurer."
We responded:
"Thank you for your feedback! It’s great to hear Jacob was able to answer all your questions and help with your auto insurance. We’re thrilled to have made the process quick and easy for you! If you need anything else, feel free to reach out! - James"
Profile photo of Anibal Diaz

Anibal Diaz

December 9, 2024

5  out of  5
rating by Anibal Diaz
"Gracias Gabriela por con loas seguros de mi compañía"
We responded:
"¡Gracias, Aníbal! Nos alegra mucho saber que Gabriela pudo asistirle con sus necesidades de seguro. Agradecemos sinceramente su comentario y esperamos seguir atendiéndole en el futuro. - James"